Motorists no longer need to liaise with third parties, workshops and other insurers in the event of accidents

NTUC Income, which insures one out of four vehicles in Singapore, has officially unveiled its Motor Service Centre (MSC), a one-stop depot set up to offer policyholders and non-policyholders alike unparalleled service in the event of an accident.

A first-of-its-kind in Singapore, the MSC complements the service provided by NTUC Income’s Orange Force, a team of dedicated riders established in 2011 to provide accident-scene assistance. The seamless process and services provided by both are designed to remove as much stress and anxiety as possible for customers as well as motorists involved in accidents with NTUC Income’s policyholders.

Located at UB. One (81 Ubi Avenue 4, #01-18/19, Singapore 408830), the MSC serves as an Accident Reporting and Damage Assessment Centre to which, under the Motor Claims Framework, motorists involved in accidents are required to submit Accident Reports within 24 hours of the accident or the next working day.

The MSC will also render assistance to non-policyholders in the event that they are involved in accidents with NTUC Income policyholders - all these will be done at the MSC in one place. Every repairs also come with a one-year warranty.