You’re halfway around the world, adrenaline still buzzing from Friday practice, and your team back in Brackley wants to tweak something in the simulator right now. In a sport where tenths of a second are treasured like gold dust, time zones shouldn’t be a barrier.
That’s where TeamViewer Tensor comes in, like a digital guardian angel for the Mercedes-AMG PETRONAS Formula One Team.
The stakes in Formula 1 are astronomical. Every detail is scrutinised to extract performance from man and machine alike. And before George Russell or Kimi Antonelli even buckle into the real car, chances are they’ve already lapped the track dozens of times in a digital twin.
That’s the job of the driver-in-loop simulator. This is a high-tech beast that replicates everything from suspension geometry to tyre degradation. For Antonelli, who’s still memorising apexes and braking markers across a global calendar, the simulator is essentially his pre-race Bible.
The simulator team, including reserve drivers and engineers, work tirelessly to solve real-time puzzles. Say something’s off with the car in FP1? While the race crew is busy dealing with the chaos at the track, the simulator squad back home is already cooking up alternative setups to trial for FP2.
But how do you keep this cross-continental collaboration humming like a well-oiled V6 turbo hybrid?
“Not only are the simulators a sensitive area, they’re also very secretive. We need to be able to trust that the data security is in place. With TeamViewer, we can have that peace of mind. The work in the simulator has an impact on the track so being able to push boundaries and enhance performance is a win for my team.”
Christian Damm, Simulator Development Engineer
That peace of mind is powered by TeamViewer Tensor, a remote access and control solution that’s like giving your IT team superpowers. From anywhere on Earth, key personnel can log into the simulator systems, tweak variables, run diagnostics, and even troubleshoot live. Damm himself has a multi-monitor setup in the office, and he can replicate that same layout from his laptop at home, seamlessly.
Tensor allows dynamic remoting, allowing multiple users to connect to a single system for collaborative problem-solving. And it’s fast. Gone are the days of grainy visuals and frozen screens. With higher bit rates and better colour tuning, engineers now see crisp, real-time feedback, whether they’re in Brackley or trackside in Suzuka.
“On the track, every second counts, so we need to ensure our technology implementations can keep up. We use TeamViewer across our digital workplaces, whether the office, the factory or at track, so when Christian approached us about new technology for the simulation, Tensor was the obvious choice.”
Steven Riley, Head of IT Operations and Service Management at Mercedes-AMG PETRONAS F1
Under Formula 1’s budget cap, every tech investment must prove its worth. And TeamViewer Tensor, by enhancing simulation operations, arguably gives more performance bang-for-buck than some physical parts ever could.
As Mercedes chases podiums and glory, TeamViewer is proving that, yes, even milliseconds can be managed. Remotely. Securely. And with serious finesse.
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